Assistant Manager, Health, Safety, & Environment (HSE) We are looking for Assistant Manager, HSE for our Work Dynamics business. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! We employ more than 400 HSE specialists across our Corporate Solutions business. Our primary areas of safety focus are in our Facilities Management and Project & Development Services but also encompass wider WD product lines. Until now, our HSE management has been built around local and regional structures. However, with the increasing globalization of our client base, we are now seeking to implement a global HSE programme to deliver the global consistency and excellence our clients and shareholders demand and our people deserve. This role will be crucial in ensuring the global programme is implemented across the India sites of our WD Business. Role Purpose As senior member of the JLL India HSE team, this individual will be responsible for implementing and managing HSE for one of the JLL’s key India WD accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day. To demonstrate leadership in health, safety and environmental issues, ensuring that the JLL HSE and Client Management System and Standards are applied across areas of responsibility. To promote a positive, proactive HSE culture and to influence stakeholders and ensure alignment and compliance with all client HSE policies and practice. The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSE Matters. Successful candidate must have an acute eye for HSE risk and be able to foster as strong culture health and safety and deliver world class HSE results, improved productivity and flawless execution. To drive a program for training, audit, measurement and reporting HSE performance against agreed standards. To implement practical risk management strategies. What This Job Involves Performance Implement Global WD HSE and Client strategic objectives and bring them to life in the Client account, ensuring effective operational relevance within the area of responsibility. Manage and reduce operational risks by providing guidance and advice on HSE risk management at all levels. Provide technical advice on relevant HSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy. Ensure a continued working knowledge of relevant current legislation. Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSE risks. Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards. Manage account for incident and accident investigations. Support implementation of an effective account HSE communication plan. Leadership Foster a Culture of Safety across the Account. Lead, manage and develop the Account HSE culture maintaining an appropriate structure to ensure operational HSE management. Support Regional HSE leads in developing relationships with key internal and external HSE stakeholders. Proactively develop and manage client relationships ensuring expected service levels are achieved. Deliver an exceptional quality of service to Client, as reflected by client feedback. Embed JLL WD HSE requirements and meet client requirements and standards. Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors. Contribute to the WD HSE program as part of the global HSE leadership team. Ensure 3rd party vendors maintain compliance with JLL WD and Client HSE Standards at all times. Standards Support the implementation and maintenance of JLL Regional HSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSE obligations and JLL’s HSE aspirations. Drive the development of best practice HSE training programs and resources within the Region. Implement HSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors. Support the successful delivery of HSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation. Support the successful management of assurance for the HSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards. Build and maintain client relationships Develop, and “own” strong relationships with client’s key representatives and local stakeholders. Develop, and manage regular localized client meetings and feedback sessions. Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management. Ensure a pro-active approach to understanding the client’s changing priorities. Creates and enhances standardized processes and infrastructure in order to provide superior and safe real estate and business solutions for our clients. Develop and lead a high performing team (if any direct reports) Positive impact on people and a force for good in the communities in & around the client’s sites. Attract, develop and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values. Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time. Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSE platform. Align the team with client priorities and the account and HSE function’s vision and strategy. Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption. Improve team performance through regular coaching and feedback. Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like you? To apply you need to be / have The Candidate Our ideal candidate will have Ability to influence, partner and operate strategically are critical competencies. Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems. Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contactsKnowledge and understanding of Internationally recognized HSE Management systemsResults orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements. Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally. Ability to work unsupervised and take positive action to resolve issues on own initiative. Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications. Ability to research and produce management information and specialist reports making recommendations as appropriate. Good organisational skills with the ability to balance competing demands and to meet deadlines. Strong business acumen. Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records. Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures. Able to lead and inspire, guide and coach, and develop the performance of those managed. Essential Criteria: Minimum 5 years’ experience developing, implementing, and managing HSE programsStrong track record HSE management experience within Operational Management systems and working with corporate clients. Managing HSE for multiple sites across multiple countries with a strong understanding of the HSE regulatory environment in major markets. Appropriate recognized Professional HSE qualifications and memberships. ISO 14001 and 45001 Management system development, implementation and auditing experience. Experience of implementing HSE technology platforms and data management tools across multiple countries & regions. Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio. Practical experience of problem solving HSE issues in a dynamic/diverse environment and implementation of risk control systems and processes. An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure. A strong orientation to goals and measurable results. What You Can Expect From Us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe, where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... JLL is an Equal Opportunity Employer Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law. JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 91,000 as of March 31, 2019 JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. Our unique culture has been recognized by industry experts and our peers. We are: World’s Most Ethical Companies from Ethisphere Institute for seven consecutive yearsAmerica’s 100 Most Trustworthy Companies from Forbes magazine#1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive yearsA LinkedIn "Top Company: Where the World Wants to Work Now"A Working Mother “Top 100” companyA “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, India, Shanghai and Hong Kong For further information, visit www.jll.com