Assistant Manager Facilities

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager, Soft Services

Department: Integrated Facilities Management – Soft Services

Location: Hyderabad

Work Schedule: 6 days per week, Rotational Shifts (A, B, C) Notice Period Required: Immediate to 1 month

About the Role

We are seeking an experienced Assistant Facilities Manager to oversee soft services operations. This critical role ensures seamless day-to-day operations across front office, housekeeping, mailroom, and vendor management while maintaining the highest standards of service delivery in a dynamic, client-facing environment.

Key Responsibilities

Operational Excellence & Safety Management

Ensure a safe, comfortable, and welcoming work environment for all employees and visitors. Lead planning and execution of client meetings, conferences, and VIP visits with meticulous attention to detail. Maintain operational oversight of front office, reception, housekeeping, and mailroom services to deliver consistent, world-class facility standards.

Quality Control & Facility Inspections

Conduct daily walkthroughs and check-ins across front office, lobby areas, and soft service touchpoints to ensure compliance with JLL quality standards. Identify and resolve service gaps, maintenance issues, or operational inefficiencies promptly. Implement corrective actions and continuous improvement initiatives to enhance facility performance.

Vendor Management & Coordination

Manage relationships with soft services vendors and contractors. Review vendor performance against SLAs, coordinate service delivery, and resolve escalated service issues efficiently. Negotiate and monitor service contracts to ensure cost-effective, high-quality delivery.