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Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks
Key Responsibilities:
- Contribute to drafting controls and risk mitigation strategies for Total Rewards & Culture
- Contribute to the uplifting and upscaling of the Total Rewards & Culture Risk Management and Controls
- Provide advanced analytical support in the preparation of materials and presentations for senior management forums and governance committees
- Identify and help implement opportunities where AI/Automation can uplift the Risk and Control process and practices
- Critical thinking and ability to clearly articulate risks and impact
- Follow up and escalate on remediation actions, risk mitigations, and Risk breaches. Ensure Total Rewards remains within acceptable Risk Appetite
- Assist in tracking and reporting on the progress of remediation efforts and the validation of issue closures
Experience that will help you succeed in this role
- Past experience working in a Risk & Control function
- Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences, including senior management
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- Proven project management and organizational skills, with the ability to manage multiple priorities and meet tight deadlines
- Strong analytical skills with the ability to collect, organize, and interpret data.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and preparing presentation decks
Qualifications:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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