Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments. Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Ø Able to address operational and personnel issues affecting functional area. Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments. Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Ø Able to address operational and personnel issues affecting functional area. Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools As a frontline leader, to understand the ground reality, you will be expected to work with and help associates, which may occasionally include safely lifting heavier items and shipments with required support. Regular bending, lifting, stretching and reaching both below the waist and above the head, with tools provided to support these requirements. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs. ### Basic qualifications - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts ### Preferred qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. 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