AR Specialist [T500-26668]

About the job

Talent500 is hiring for one of its clients.Job Summary:The AR Specialist will support the day-to-day processing of transactions and ongoing monitoring of our Customer accounts across all business channels, with primary focus within our Wholesale lines of business. A successful candidate is someone who possesses strong general accounting knowledge and skills, is comfortable working with large data sets and reconciling high volume transactions, and thrives in a fast-paced and constantly evolving environment.

Key Responsibilities

• Generate and issue customer invoices in accordance with contractual terms
• Process customer payments, ensuring timely and accurate recording and application
• Ensure that all credits taken by customers are valid, collaborating with Operations team to examine Chargebacks, and dispute if necessary
• Escalate any disputed or complex issues to appropriate team member
• Monitor AR Aging balances and correspond with customers via email to inquire as to any aged receivables
• Monitor customer credit limit utilization and flag potential issues or make recommendations for increased limits, if applicable
• Monitor the AR email inbox and provide timely response to any billing inquiries, request for documents, or other matters as they may arise
• Reconcile customer accounts and resolve any discrepancies
• Ensure sales tax exemption certificates are received when applicable, and attach to Customer record in the system
• Identify and make recommend process improvement opportunities and document procedures
• This role may include additional job-related duties as assigned, consistent with the scope of the position

Key Requirements:

• Strong attention to detail and accuracy
• Mastery of all AR related processes
• Experience working with U.S. accounting practices
• Proficient with Google GSuite and Microsoft Office. Must be an Excel ninja
• Experience working within ERP systems required (NetSuite preferred)
• Clear written and verbal communication skills in English. Must be able to communicate clearly and concisely, while also maintaining an appropriate business tone in all communications
• Ability to work effectively across time zones
• Someone who is curious and data minded, a self-starter capable of operating collaboratively as well as autonomously
• Someone who can prioritize, structure, and manage complex cross-functional tasks with multiple stakeholders