Application Virtualization Engineer

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Application Virtualization Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.

The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.

The Application Virtualization Engineer(L2) may also contribute to / support on project work as and when required.

What you'll be doing

-

Desired Skills :

Min 5 to 8 years of experience in managing and maintaining Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Expertise on Citrix Cloud Expertise on VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Certification: CCA-V / CC-VAD-CC /CCP-V

Job Description :

Experience in administering and supporting Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Experience in administering VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Daily maintenance and troubleshooting of the servers in Citrix Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task) Make architectural and operational recommendations applying updates to the Citrix environments Maintenance/monitoring/upgrading/troubleshooting Supports applications, hardware, operating systems and network infrastructure Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks Following vendor and Epic best practices for hardware and software configuration Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties Good technical knowledge depth on MS Operating System Good experience on VMWare Horizon 8.x Good Experience on Active Directory GPO related tasks