Minimum 0–2 years of experience in Service Desk Management is required.
Experience in Service Desk Voice Support is preferred.
Familiarity with ticketing and incident management systems is required.
Strong communication and interpersonal skills are required.
Ability to troubleshoot and resolve technical issues efficiently is required.
Good analytical and problem-solving skills are preferred.
Ability to work collaboratively in a team environment is required.
Strong attention to detail and documentation skills are required.
Ability to perform under pressure in a fast-paced environment is required.
Willingness to work in rotational shifts is required.
Basic understanding of IT service management processes is required.
Ability to learn new systems and technologies quickly is preferred.
Customer-focused mindset with strong service orientation is required.
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
About Accenture
Accenture, headquartered in Dublin, Ireland, is a global professional services company specializing in IT consulting, strategy, and digital transformation. With a revenue of $64 billion in 2026 and a presence in over 120 countries, Accenture is a key player in AI, cloud computing, and cybersecurity. In India, it operates one of its largest workforces, with over 300,000 employees delivering technology and business solutions to enterprises worldwide. The company partners with major organizations to drive innovation, enhance business processes, and implement cutting-edge technology solutions. Accenture’s focus on sustainability, workforce upskilling, and digital innovation ensures its leadership in the fast-evolving tech landscape.
