via Career pages·Yesterday

Application Support and Maintenance - Healthcare Provider

NTT DATA

Full-timeOn-sitesap bobj designeruniverse design and developmentprovider domain projects

Location:Bangalore, IN-KA, IndiaType:Full-timePosted:Yesterday

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Support and Maintenance - Healthcare Provider to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Title: Hyperion Administrator / Oracle EPM Support Consultant

Role Summary We are seeking a Hyperion Administrator with hands-on experience in Oracle Hyperion administration and basic functional knowledge of Oracle EPM Cloud (FCCS and Planning/Budgeting). The primary responsibility is to administer and maintain the Hyperion environment while providing L1/L2 production support for Oracle EPM applications.

Key Responsibilities

- Administer and maintain Oracle Hyperion environments, including user provisioning, security, application monitoring, backups, migrations, and scheduled jobs.

- Monitor system health, troubleshoot environment issues, and coordinate with Oracle or infrastructure teams for issue resolution.

- Provide L1/L2 production support for Oracle EPM FCCS and Planning/Budgeting applications.

- Resolve user queries, data load issues, metadata-related issues, security requests, and routine application errors within agreed SLAs.

- Support month-end and budget/planning cycles by monitoring scheduled jobs and ensuring application availability.

- Perform application migrations between environments using Lifecycle Management (LCM) and maintain deployment documentation.

- Work closely with business users and the L3 support team to escalate complex functional or technical issues when required.

- Maintain knowledge articles, SOPs, and operational documentation.