Application Engineer – Electrochemical Products

About the job

Key Responsibilities

1. Understand customer requirements for electrochemical products, reactors, electrolyzers, fuel cells, CO reduction systems, and related equipment.

1. Discuss technical specifications with customers through calls, emails, meetings, and online discussions.

1. Help customers select the right product, configuration, material, electrode, membrane, flow system, power supply, and BOP components based on their application.

1. Provide technical inputs for quotations, proposals, datasheets, compliance sheets, and product comparison documents.

1. Coordinate with internal design, R&D, production, procurement, and sales teams to confirm technical feasibility and product specifications.

1. Prepare and maintain technical documentation such as datasheets, user manuals, product notes, application notes, FAQs, test reports, and product selection guides.

1. Support customers during product usage, installation, commissioning, troubleshooting, and after-sales technical clarification.

1. Collect customer feedback and share inputs with the product development team for product improvement.

1. Study product manuals, technical literature, research applications, competitor products, and customer use cases.

1. Maintain proper records of customer requirements, technical discussions, quotation inputs, application details, and support cases.

Skill(s) required

Battery Management Systems Chemistry Sales Support Technical Support

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience