Amazon is looking for an experienced APAC Regional Logistics Specialist to own the transportation of IT assets across various programs in APAC Region. This is an exciting opportunity to make history by becoming a member of a team whose purpose is to solve complex challenges creating unprecedented customer experiences on a daily basis. This role will require working with business teams across the company and around the world to figure out supply chain solutions for new products/programs and existing operations.
The primary function is to define and deliver global solutions that aid in the speed and scalability of Operations Technology Solutions (OTS) and our Global Operations partners.
Key job responsibilities
Exceptional communication and interpersonal skills with business, operations, and IT stakeholders, while having the ability to work independently in a high-pressure environment with various levels of leadership and exercise sound judgment where clear guidelines may not exist.
Proficiency at solving complex logistics challenges and possess a bias to get things done and deliver results.
Coordination with shipping and receiving clerks to support outbound shipping at multiple Rapid Asset Deployment (RAD) locations within the region.
Working with the Customs, Brokers and Global Trade Services (GTS) to ensure proper documentation on all shipments
Preparing and validating Commercial Invoices (CI) for international shipments
Daily communication with transportation providers to ensure timely pickup of shipments and adequate space is available.
Managing the transportation of Amazon IT assets (both inbound and outbound), including international shipments
Lead shipment investigations on behalf of the customer. This includes (but is not limited to) tracking shipments, researching lost packages, processing damage reports, filing claims, and authorizing a re-ship of the IT asset.
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Daily monitoring of shipments in order to proactively and quickly resolve issues that could arise during transportation
Creating SOPs as needed in the absence of defined processes/procedures
Providing proactive reporting to customers and key stakeholders
Developing transportation plans for new projects that arise
Innovating for step-change improvement in safety, quality, cost, and other KPI metrics
Collaborating with key operational experts across the company to lead, support, and influence new business initiatives.
Executing strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.
Participating in Weekly Business Reviews (WBR) within the organization to ensure strict adherence to cost, team goals, and business objectives
Ownership of all results within your region.
Engaging current transportation providers to strengthen current partnerships while also identifying potential new providers.
Travel domestically <10%
Key job responsibilities
A day in the life We support internal Amazon businesses with the transfer of IT assets, new or used, as requested. Our #1 priority is to ensure the package delivers seamlessly to the customer as expected.
About the team
Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks (including Data Centers). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance.
Basic qualifications
Bachelor's degree or equivalent
4+ years of supply chain experience
2+ years of program or project management experience
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Knowledge of SQL
Preferred qualifications
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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