Support and development delivery of MS Copilot, MS Power Apps, and Power Automate as per the defined engagement model
Design, configure, and support MS Copilot solutions integrated with Power Platform workloads
Optimize automation and Copilot-related code to ensure processes operate at the highest efficiency and performance
Identify opportunities for reusability of components, including Copilot prompts, flows, and connectors, and update the Object Library accordingly
Demonstrate proven expertise in process automation and MS Copilot–enabled solutions, delivering quick resolution for complex issues and challenges faced during automation sprints
Support existing automation and Copilot-enabled processes and manage development and deployment of change requests through a structured change control process
Develop and support automation and Copilot solutions in alignment with the Technical Design Document (TDD) to meet defined business and technical requirements
Provide architectural oversight on Power Platform and MS Copilot solution designs to ensure consistency, scalability, and continuity across deliveries
Comply with and actively enforce design standards, coding guidelines, security policies, and governance procedures for Power Platform and Copilot implementations
Analyse, understand, and document business processes, Copilot use cases, and automation workflows in detail wherever required
Create and update PDD, SDD, TDD, Copilot prompt designs, Operating Manuals, UAT Test Cases, and support documentation as required
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Work collaboratively with cross-functional teams during product testing and UAT phases to ensure high-quality Power Platform and Copilot solutions delivered as per SDD and TDD
Report project status, risks, and issues to management on a regular basis
Ensure on-time and quality delivery of assigned activities in accordance with defined SLAs
Participate in automation and MS Copilot delivery performance reviews with internal stakeholders and business teams
Receive knowledge transfer (KT) for new Automation, MS Copilot, and .NET automation production sprints, providing feedback on design and support documents as part of structured handover to support teams and SLAs
Work within project planning constraints, proactively communicating identified risks and issues to the delivery/project manager and providing inputs to the change control process
Development Experience Using the Below Technologies
MS Copilot, Copilot Studio, Power Apps (Canvas and Model-Driven Apps), Power Automate, AI Builder
Chatbots using Power Virtual Agents
SharePoint Framework (SPFx), Embedded Microsoft Teams Apps
Development of Power Apps (Canvas, Model-Driven Apps), Power Automate (Triggers, Connectors, Actions), and Copilot integrations
Microsoft Dataverse (CDS), MS SQL Server
JavaScript, JSON, and RESTful Web Services
Web APIs
- HTML / CSS
PnP PowerShell
Knowledge of the Following Will Be a Plus
Copilot Studio, Copilot extensibility, and prompt engineering
Portals using Power Pages
Power BI
Microsoft Dynamics 365
Microsoft Azure
TypeScript, AngularJS, ReactJS
Understanding of DevOps and ALM practices for Power Platform
Strong teamwork and collaboration skills
Passion for learning and adopting new AI and automation technologies
Certifications: PL-900, PL-100, PL-400, PL-600 (Copilot-related certifications are a plus)
Primary Skillset
Power Platform, MS Copilot, Power Apps, Canvas Apps, Model-Driven Apps, Power Portals, Power Automate, Power Virtual Agents, Power Pages, AI Builder
Secondary Skillset
MS Dynamics CRM, SharePoint, Microsoft Dataverse (CDS), MS SQL Server, JavaScript, JSON, RESTful Web Services, Web APIs, HTML/CSS, PnP PowerShell, Power BI, MS Azure, TypeScript, AngularJS, ReactJS
Education - Any Graduate
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