via Career pages·1w ago
Analyst I, Quality Management
FIS (Fidelity National Information Services)
Full-timeOn-sitequality auditingquality monitoringroot cause analysisperformance reportingquality reportingmicrosoft excelquality management systemsregulatory compliancefraud detectiondispute resolutionstakeholder managementtraining deliveryquality methodologiesoperational evaluationspeech analytics
Location:Gurugram, Haryāna, IndiaType:Full-timePosted:1w ago
Embrace the role of a Quality Analyst I and play a key role in driving quality excellence. Monitor contact centers and backoffice, conduct audits, deliver actionable insights, and support continuous improvement. Collaborate with stakeholders, ensure compliance, and help shape a culture of quality and customer experience. Grow your career in a dynamic, fast-paced environment.
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