Analyst Data Governance & Management

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.

The Analyst, Enterprise Data Office India Data Activation role will support the activation of data management (as outlined in the organization’s Enterprise Data Governance Policy) across business units at American Express. This role will also provide support in training, communications, and change management related to data governance across the enterprise.

The Analyst will be responsible for:

• Data Governance Ownership: Lead the development, implementation, and maintenance of data governance frameworks, policies, and procedures to ensure data integrity, quality, and compliance across the organization. Drive execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems)

• Project Management: Manage data governance projects from inception to completion, including planning, execution, monitoring, and reporting, ensuring alignment with organizational goals and timelines.

• Risk Data Expertise: Serve as the subject matter expert on risk data management, identifying potential data risks, and implementing mitigation strategies to safeguard the organization's data assets.