The Compliance Quality team is looking for a Account Compliance Quality Auditor is looking for Mandarin speaking quality control specialist to join a team of quality specialists covering the Know Your Customers program. The role is critical to ensure that Amazon’s payments businesses expand with appropriate controls and quality processes in place, minimizing risks and identifying opportunities for process improvement. This quality control specialist role will join a team, whom are responsible for auditing and reporting of "high-complexity" AML operational work across Amazon's payment entities and licenses. The Account Compliance Quality Auditor will work closely with operations teams and the AML program teams (both first line of defense teams) as well as occasionally with the compliance officers of the various entities (second line of defense). The role will require performing AML quality audits on behalf of the Account Compliance Quality team, as well as delivering coaching and training to the operations teams. The quality control specialist will be an independent individual contributor, with effective problem-solving skills. Key job responsibilities • Perform AML quality audits on behalf of the Quality Assurance Team. • Partner with operational teams to deliver quality findings and support ongoing improvement opportunities. • Provide AML quality audit subject matter expertise to business and operations teams during meetings, workshops, and leadership reviews. • Create and update guidance and program documents. • Conduct a variety of investigation and audit types including suspicious activity, sanctions, and enhanced due diligence. • Share industry expertise through audits and provide written, professional feedback. • Apply an analytical and detailed thought process to various product types and services within an AML construct. • Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management ### Basic qualifications - Bachelor's degree or equivalent in a related field - 2+ years of previous AML or Compliance experience - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Professional auditing qualification, or similar risk or compliance credentials - Knowledge of Anti-Money Laundering (AML) laws and regulations, Bank Secrecy Act (BSA) and OFAC regulations - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Speak, write, and read fluently in Mandarin - Experience handling confidential information ### Preferred qualifications - Professional certification such as CAMS, CRCM, or CRP - Speak, write, and read fluently in French, Spanish, German or Italian - Knowledge of Amazon devices and the Amazon ecosystem - Language certification from internationally recognised institution - Master's degree in Compliance, Risk or Business Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.