About the job Key ResponsibilitiesProvide L1L2L3 support and resolve user issues related to AI toolsAct as primary point of contact for user issues calls and escalationsPerform advanced troubleshooting across access performance and integrationsHandle tickets and incidents with complete ownership and RCACoordinate with vendors Microsoft Google Anthropic to resolve issuesRaise and manage support tickets with vendor support teamsConfigure integrations connectors M365 Google Workspace Slack etcManage licenses access onboarding offboarding of usersSupport POCs and evaluate new AI features use casesMaintain documentation FAQs and knowledge baseTechnical Skills RequiredHands on experience with Microsoft 365 Copilot preferredFamiliarity with Google Workspace Gemini EnterpriseExposure to Claude or similar AI toolsStrong understanding of SaaS platforms integrations and IAMStrong troubleshooting and issue resolution skillsBasic scripting knowledge Power Shell Python optionalFunctional Skills RequiredStrong communication and customer interaction skillsExperience handling L1L3 support and escalationsAbility to coordinate with product vendors Claude Copilot and resolve issuesGood problem solving and analytical skillsAbility to work under pressure and manage critical incidentsExperience in documentation and knowledge management Key skill • sEnterprise AI tools support (Copilot, Gemini Enterprise, Claude • )SaaS tools troubleshooting (L1/L2/L3 support • )License management and access contro • lConfiguration-level integrations using APIs/connector • sVendor coordination (Microsoft / Google / Anthropic ) Earn certifications in these skills Learn VLSI Learn AI in Data Science Learn Business Communication Learn Machine Learning Learn Natural Language Processing Learn Data Science Learn SAS Programming Learn SQL for Data Analytics Learn Power BI Learn Clinical Trial Analysis & Reporting Learn Git & Github + 4 more skills Salary Probation: Duration: Salary during probation: After probation: Annual CTC: Competitive salary Number of openings 1 Editor’s note Information above is Internshala's interpretation and paraphrasing of what we found on the shared link. Apply now Additional Questions × Close Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our T&C. Already registered? Login var to_show_recaptcha = 0; Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our T&C. Already registered? Login var to_show_recaptcha = 0; var to_trigger_already_applied_btn_ga = 0; AI Operations Strategist LTM Bangalore Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience No experience required No experience required Apply By Not Provided Posted few hours ago Fresher Job Be an early applicant Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Copy link Apply now Apply now About the job Key ResponsibilitiesProvide L1L2L3 support and resolve user issues related to AI toolsAct as primary point of contact for user issues calls and escalationsPerform advanced troubleshooting across access performance and integrationsHandle tickets and incidents with complete ownership and RCACoordinate with vendors Microsoft Google Anthropic to resolve issuesRaise and manage support tickets with vendor support teamsConfigure integrations connectors M365 Google Workspace Slack etcManage licenses access onboarding offboarding of usersSupport POCs and evaluate new AI features use casesMaintain documentation FAQs and knowledge baseTechnical Skills RequiredHands on experience with Microsoft 365 Copilot preferredFamiliarity with Google Workspace Gemini EnterpriseExposure to Claude or similar AI toolsStrong understanding of SaaS platforms integrations and IAMStrong troubleshooting and issue resolution skillsBasic scripting knowledge Power Shell Python optionalFunctional Skills RequiredStrong communication and customer interaction skillsExperience handling L1L3 support and escalationsAbility to coordinate with product vendors Claude Copilot and resolve issuesGood problem solving and analytical skillsAbility to work under pressure and manage critical incidentsExperience in documentation and knowledge management Key skill • sEnterprise AI tools support (Copilot, Gemini Enterprise, Claude • )SaaS tools troubleshooting (L1/L2/L3 support • )License management and access contro • lConfiguration-level integrations using APIs/connector • sVendor coordination (Microsoft / Google / Anthropic ) Earn certifications in these skills Learn VLSI Learn AI in Data Science Learn Business Communication Learn Machine Learning Learn Natural Language Processing Learn Data Science Learn SAS Programming Learn SQL for Data Analytics Learn Power BI Learn Clinical Trial Analysis & Reporting Learn Git & Github + 4 more skills Salary Probation: Duration: Salary during probation: After probation: Annual CTC: Competitive salary Number of openings 1 Editor’s note Information above is Internshala's interpretation and paraphrasing of what we found on the shared link. Apply now Additional Questions × Close Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our T&C. Already registered? Login var to_show_recaptcha = 0; Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our T&C. Already registered? Login var to_show_recaptcha = 0; var to_trigger_already_applied_btn_ga = 0; var is_post_auto_approved = 0; var is_internship_sent_for_followup_for_unpaid = ""; var is_internship_sent_for_followup_for_less_stipend = ""; var to_show_invite_applicant = true; var to_show_zapp_modal = false; var to_show_zapp_opt_in_modal = false; var internship_id = 3171948; var open_positions = 1;