Activity Owner

Evaluate documents and proofs to determine who to pursue for subrogation, issue demands to third-party carriers (TPC), follow up via calls and emails, and send cases to collections if the adverse party is uninsured. Engage in discussions and negotiations with TPC after issuing demands, coordinating with TPC, insured parties, and vendors to drive recovery to closure. For arbitration, write contentions defending the insured, file them in the arbitration forum along with proofs and scene diagrams.

Use judgment skills to review the available documents for subrogation

Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party

Evaluate facts and evidence, liability, amount of damage and other factors

Identify if the claim has subrogation potential or not. Assign next strategy accordingly

Collect and upload supporting documentation for subrogation

Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party

Evaluate facts and evidence, liability, amount of damage and other factors

Communicate subrogation needs and investigation strategies to frontline adjusters

Collect and upload supporting documentation for subrogation

Use judgment skills to review the available documents for subrogation

Ensure all required evidence & documents are available

Identify and upload supporting documentation before moving the case to next strategy

Issue demand notices in accordance to client requirements and state specific regulations

Make initial contact with responsible parties or their insurance companies to obtain contact information and payment status

Provide detailed updates on claim status through emails , letters & calls

Submit files to Arbitration if required based on damage analysis

Refer case to outside collection agencies and attorneys when necessary Negotiate and settle subrogation claims with attorney�s, adverse carriers, or at fault parties