ACJ Customer Account Director, India & South Asia

Job description :

The Sales Director is responsible for developing and maintaining a trustful long-term relationship with ACJ customers and leads to reach the sales target set by the Ho ACJ for the year while ensuring a strong focus on prospection and new leads identification.

Main Accountabilities

- Build and maintain a healthy sales funnel by continuously identifying and qualifying leads

- The Sales Director is responsible for developing and maintaining a trustful long-term relationship with his/her assigned customers and leads.

- Within the framework of the sales objectives / priorities set by the Ho ACJ, the Sales Director will lead, organize and coordinate the sales of aircraft and services portfolio to the assigned customers.

- Build and maintain long-lasting, strong relationships with customers

- Be the main focal point for all customer commercial activities, facilitate and ensure cooperation between all internal and external stakeholders.

- Establish an open dialogue with the customers, to anticipate business constraints, goals and plans. Deliver solutions that generate value to both parties.

- Understand industry-specific trends and landscapes

- Effectively communicate value propositions through presentations and proposals.

- Designing creative deal structures to align delivery slots, pricing and financing strategies with customer needs and enhance ACJ competitive position

- Anticipate risks and opportunities that may affect the sales opportunities or customer relationship and ensure proper and efficient involvement of ACJ management if and when necessary

- Ensure market information is properly shared and communicate with the rest of the ACJ team

- Analyze prompted and unprompted customer feedback, incorporating inputs into action plans. Maintain the feedback loop both internally and with the customer

- Participate and assist with the organization and coordination of industry events such as demonstration tours / airshows, as well as specific customer conferences and gatherings.

- Establish a comprehensive understanding of the financial performance and key economic drivers his/her region