ACCOUNT ASSISTANT-ESSESS

External Job Description

Business objectives

• Work with Sales Team in Project Sales on key projects and support in conversion (Geography and Key Accounts)
• Ensure regular material availability through co-ordination with supply chain/direct vendors as per Sales Team’s demand plan

Technical Assistance

• Provide technical assistance pre and post sales at the repair project sites to applicators & clients.
• Undertake on-site sampling for new products with the help of R&T and Application team to establish the product performance before its launch.
• Provide technical inputs to R&T for product improvement.
• Provide Support to Sales Team in complaint handling and inputs to R&T for further product improvement.

Market Development

• Identify and engage with large repair applicators, consultants, NDT consultants for the purpose of market expansion and upgradation.
• Discuss & co-ordinate with Sales/Spec team to understand the regional market requirements and develop unique MTO product to cater specific requirement.
• Develop USP for products, applications to gain competitive advantage over competition.
• Track the launch vols for new products and ensure it is driven in each APPS Division.

Training & Development

• Coordinate and arrange product training for Sales/Spec/Application team and promotional activity for key consultants/applicators and project team of client.

Market Intelligence & Branding Activities

• Study competition (product/price/promotion/place) with the help of Sales/Spec/Application Team and develop SWOT analysis of key categories.
• Develop/modify product brochures, leaflets for key product category for key segment, prepare starter kit of cured samples of Repair Range and circulate among team members.
• Plan Exhibition and regional meets with support of sales & spec team for successful promotion of entire product range.