via Internshala·2d ago
Academic Support
Internshala
InternshipOn-site
Location:BangaloreType:InternshipStipend:₹6k/moPosted:2d ago
About part time job/internship
Selected intern's day-to-day responsibilities include
A. Academic Ticket Resolution
- Assist in resolving academic support tickets submitted by students.
- Maintain an average ticket response and resolution time of less than 5 hours.
- Strictly adhere to the company's Standard Operating Procedures (SOPs) for all student issue resolutions.
B. App-Related Data Management
- Execute and complete all app-related learning management or portal tasks according to set SOPs by the next day (R+1 day).
- Maintain a high quality of delivery and data entry accuracy for all backend application updates.
C. Course & Student Admission Formalities
- Complete and process student admission formalities following operational procedures within the next day (A+1 day).
- Review, cross-verify, and maintain student databases with accuracy.
D. Exam & Course Registration Support
- Assist students with registration formalities for their respective professional courses/exams within the designated timelines.
- Double-check submitted details to verify all entered registration data.
Skill(s) required
Collaboration Effective Communication MS-Office Teamwork Time Management
Who can apply
Only those candidates can apply who
- are available for the part time job/internship
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