Academic Support

About part time job/internship

Selected intern's day-to-day responsibilities include

A. Academic Ticket Resolution

1. Assist in resolving academic support tickets submitted by students.

1. Maintain an average ticket response and resolution time of less than 5 hours.

1. Strictly adhere to the company's Standard Operating Procedures (SOPs) for all student issue resolutions.

B. App-Related Data Management

1. Execute and complete all app-related learning management or portal tasks according to set SOPs by the next day (R+1 day).

1. Maintain a high quality of delivery and data entry accuracy for all backend application updates.

C. Course & Student Admission Formalities

1. Complete and process student admission formalities following operational procedures within the next day (A+1 day).

1. Review, cross-verify, and maintain student databases with accuracy.

D. Exam & Course Registration Support

1. Assist students with registration formalities for their respective professional courses/exams within the designated timelines.

1. Double-check submitted details to verify all entered registration data.

Skill(s) required

Collaboration Effective Communication MS-Office Teamwork Time Management

Who can apply

Only those candidates can apply who

1. are available for the part time job/internship