Academic Counselor/Student Relationship Officer

About the job

We believe that financial constraints should never stand in the way of learning. We are hiring full-time Academic Counselors to help students from all backgrounds find affordable, industry-ready higher education options. If you are looking for a career where your daily work directly impacts someone's future, this role is for you.

As an Academic Counselor, you will guide 12th-pass students and working professionals seeking verified degrees through flexible and cost-effective online programs.

Key Responsibilities

1. Connect with students through calls, WhatsApp, and email to understand their academic goals and financial constraints.

1. Provide detailed counseling on affordable online degree programs such as BBA, BCA, MBA, and MCA offered by recognized universities.

1. Guide applicants through financial options, fee structures, eligibility criteria, and admission procedures.

1. Achieve daily and weekly student engagement targets to maximize enrollments and outreach.

1. Build trust-based relationships and provide continuous support until the admission process is completed.

1. Maintain accurate student records and follow-up updates within CRM systems or internal tools.

1. Explain program benefits, career opportunities, and learning outcomes clearly to prospective students.

1. Coordinate with internal teams to ensure a smooth onboarding and admission experience for candidates.

Skill(s) required

Coordination Leadership Teamwork

Other requirements

1. Candidates who have completed their 12th standard or are recent graduates.

1. Individuals with excellent verbal communication skills and a persuasive yet empathetic approach.