User Research Intern

About the Company

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/

Responsibilities

• Support user research initiatives focused on game players by uncovering player behaviors, habits, motivations, emotions, and experience needs to generate actionable insights that inform game design and product development.

• Assist with user research across a variety of game products using diverse research methods, including but not limited to expanding player recruitment channels, survey design and analysis, participant recruitment, user interviews, and playtest coordination and execution.

• Work closely with product development teams to provide professional user research insights and recommendations that support game design decisions, while tracking and helping resolve user experience issues throughout the development process.

• Stay informed about emerging trends in the gaming and entertainment industries, immerse yourself in games and player communities, and contribute market insights and research that support product strategy and decision-making.

Qualifications

• Passionate about video games with a strong understanding of the North American gaming market and player behaviors. Candidates with at least three months of experience playing and familiarity with PC shooters (e.g. Marvel Rivals) or MMORPGs (e.g. Where Winds Meet) are preferred.