Specialist, Network Products

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Network Products

Overview

Mastercard’s Network Products team is responsible for delivering secure, scalable, and high-performance payment capabilities across a global ecosystem. In North America (NAM), the team focuses on continuously enhancing a highly resilient network, strengthening core switching capabilities, and enabling new use cases to drive growth and customer value. This role will contribute to the development, performance analysis, and operational execution of network-based payment products in NAM. The individual will work closely with product managers, engineering teams, and cross-functional partners to support product lifecycle activities and ensure successful delivery and optimization of network capabilities within the regional ecosystem.

Role As a Specialist, Network Products, you will play a key role in supporting the execution and optimization of network products across the region. You will contribute to product development initiatives, analyze performance insights, and collaborate cross-functionally to ensure seamless delivery of network capabilities.

Key responsibilities include:

Support the development and enhancement of Network Products across switching, authorization, clearing, and related services Analyze product and network performance metrics (e.g., transaction flows, approval rates, processing trends) to identify insights and improvement opportunities Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation Collaborate with engineering, operations, and regional teams to track deliverables, resolve issues, and ensure timely execution Assist in delivering product performance updates, dashboards, and insights for leadership and stakeholder reviews Support onboarding and rollout activities for new product capabilities across issuers, acquirers, and partners Conduct impact analysis across network services to inform product strategy and optimization decisions Help develop and maintain product documentation, process artifacts, and knowledge repositories Participate in cross-functional initiatives to improve operational efficiency and enhance network performance Support go-to-market enablement activities, including preparation of materials and coordination with internal stakeholders