The Learning & Culture (L&C) organization supports the creation, curation, and deployment of end-to-end learning solutions to increase organizational and employee success. The Learning Advisor Senior Lead is a strategic Human Resources professional responsible for identifying the Learning needs of their coverage area and determining the appropriate solution in alignment with the Learning & Culture Menu of Services. The role works in close partnership with key business and HR stakeholders to deliver an integrated strategy.
Responsibilities:
Develop, execute, and market a Learning strategy that supports global functions, product and/or country regulatory priorities, leverages enterprise solutions, and drives performance improvement
Conduct root cause and gap analyses to identify opportunities and appropriate solutions
Serve as a trusted partner and consultant to senior stakeholders in the coverage area
Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
Measure the effectiveness and success of training interventions, and communicate impact to stakeholders
Manage the learning budget for coverage area
Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
Follow latest external market trends and anticipate their impact on future capability requirements for function
Support partners in adhering to best practices and navigating Learning governance
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Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications:
10+ years of experience in Learning
Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills
Consistently demonstrates clear and concise written and verbal communication skills
Proven ability to use data to tell a story
Self-motivated and detail oriented
Proven influencing and relationship management skills
Proactive leadership and motivational skills
Education:
Bachelor’s/University degree, Master’s degree preferred or equivalent experience
Please see the requirements listed above. ------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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