Performance Analytics Reporting & GenAI Lead

Band Level 5

Job Description Summary #LI-Hybried Location: Toronto, Ontario This role is based in Toronto, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

This job posting is for an existing position

The Performance Analytics, Reporting & GenAI Lead sits at the forefront of Novartis Canada's data and AI transformation. This role is responsible for creating a trusted view of business performance across Commercial, Value & Access, and Medical Affairs while driving adoption of advanced analytics and GenAI solutions. Partnering closely with senior leaders, the role turns data into actionable insights that improve decision-making, execution, and business impact. It also shapes the country's AI roadmap, ensuring innovative solutions deliver measurable value and align with global strategy.

Key responsibilities:

- Own the performance analytics and reporting strategy across Commercial, Value & Access, and Medical Affairs, ensuring a single trust view of business performance

- Design, maintain, and continuously improve dashboards, KPIs, and reporting solutions that address critical business questions and support decision-making

- Translate complex analytics into actionable insights and recommendations that improve execution effectiveness and business outcomes

- Lead the country AI / GenAI agenda, including identifying opportunities, prioritizing use cases, and aligning with global DAP and AI strategic priorities

- Manage AI-powered products and digital solutions that enhance customer engagement, field execution, internal productivity and enterprise scalability

- Establish measurement frameworks to 4evaluate AI/GenAI adoption, impact, and value realization, using insights to shape future investment decisions

- Partner across Integrated Insights, Commercial, Medical Affairs, Value & Access, Finance and global teams to enable data-driven planning, forecasting, and performance management

- Drive governance, quality, training, and adoption of analytics and AI solutions, ensuring responsible use, compliance, and sustained business value.

Essential Requirements:

- Pharmaceutical analytics expertise: 3+ years of pharma, biotech or healthcare analytics experience with a strong understanding of commercial, medical, and access data metrics, and use cases