Loaner Technician 2

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Responsible for the timely and accurate fulfilment of all activity related to Loans, Rentals and Consignment (LRC process)

What will you be doing?

- Execute the LRC end-to-end distribution process of all ASD loans and AWM Rentals in compliance of Quality Management Standards and Standard Operating Procedures.

- Inspecting and minor functional testing of Surgical Equipment and Consumables Sets, Control Units and Rental AWM Pump.

- Cleaning, inspecting, packaging, sterilizing, and distributing of instruments and implants used for surgical procedures across all surgical specialties

- Daily Inbound receiving of Loan sets and Rental kits, unpacking, scanning and checking the relevant documents are supplied before passing on to inspection and cleaning.

- Daily Outbound Picking, Scanning, Shipping of Loan sets, Rental kits and Workshop kits

- Liaise with commercial team, health care professionals, couriers and operation team in coordinating all loan and rental activity.

- Assist Supply Chain Management with system reporting, investigating complaints, internal /external audits, CAPA related activities, Data management, and dealing with Operational Systems -SAP/MyMediset/Move Medical.

- Support Leadership and Management in continuous LEAN improvements and training activities in all aspects of Loan, Rental & Consignment processes in accordance with company cultural pillars of Care, Courage, and Collaboration.

- Coordinate, evaluate and put-away physically and systemically of instrument consignment returns.

- Be part of an 'on call' rotation for emergency out of hours distribution activity, specifically courier shipping arrangements, pick, check and dispatch of Loan sets and rental kit

- Maintains an accurate inventory of all kits including part numbers and quality control numbers. Processes bills to customers and updates inventory kits to ensure availability to the sale forces.

- Interfaces with professional etiquette with distributors, sales force, management, and colleagues within Smith & Nephew

- Periodical monitoring and follow up on Late Loaners with the commercial team.