Inside Sales Technical Representative

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Warehouse/Internal Logistics Manager

At ABB, we are dedicated to addressing global challenges.

Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions.

That's our story. Make it your story.

This position reports to the Regional Operations Manager and offers an opportunity to contribute to ABB Motion, supporting customers across Central Canada with industry-leading motor solutions.

Your role and responsibilities

Reporting to the Regional Operations Manager, you will support customers and sales activities by providing technical expertise on industrial electrical motors and delivering an outstanding customer experience.

The work model for the role is: hybrid

This role is contributing to the ABB Motion, NEMA Division in Milton, Ontario, Canada.

You will be mainly accountable for:

- Providing technical support and product guidance for electrical motor applications to internal and external customers.

- Managing customer inquiries, quotations, and orders from initial request through shipment.

- Coordinating with Sales, Operations, Supply Chain, and other stakeholders to resolve customer issues effectively.

- Supporting account retention and growth by executing established sales processes and proactively following up on opportunities.

- Preparing quotations, including customized motor solutions, while ensuring accuracy and timely delivery.

- Building and maintaining strong customer relationships through proactive communication and issue resolution.

- Monitoring sales activities, forecasts, and key performance indicators while providing insights to management.