Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facility Manager, you will oversee facility operations while ensuring compliance with industry standards and safety protocols. You will support JLL's operational excellence standards and the client's operational requirements, monitor key performance indicators specific to the operational environment, and conduct facility assessments to address maintenance needs. This role involves managing operational functions including work order management, coordination of services, energy efficiency initiatives, and budget support.

What your day-to-day will look like:

- Manage facility operations for the client's assigned portfolio and ensure client satisfaction through delivery of Facility Management services

- Monitor and support site KPIs specific to operational requirements, track SLA performance monthly with focus on systems uptime, and ensure operations comply with Master Services Agreement and client operational standards

- Conduct facility assessments including production support areas, administrative buildings, and infrastructure systems; support strategic plans to address deficiencies and minimize operational impact

- Coordinate facility services including: operational briefing support, conference room management, food services coordination, parking management, badging systems, and visitor management protocols

- Support energy management programs to maximize efficiency and reduce environmental impact, contributing to sustainability initiatives

- Implement EHS management systems compliant with industry standards, support safety culture initiatives including client safety requirements, and ensure compliance with Ontario regulations and facility codes

- Support facility cost savings initiatives while maintaining operational integrity, assist with operational and capital budget management, and provide reporting for operations