Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director – Agentic Trust Market Enablement
Overview
The Director, Agentic Trust Market Enablement is responsible for equipping Mastercard’s global regions to successfully position, launch, and scale Agentic Trust solutions across all Security Solutions Organization (SSO) verticals. This includes developing and delivering training, client-ready narratives, and go-to-market enablement, as well as supporting strategic client engagements and product launches to drive adoption in agentic trust use cases.
Operating within Security Solutions, the Director advances Mastercard’s trust and safety strategy for agentic commerce by partnering closely with regional, sales, and product teams to enable effective market execution and client impact at scale.
Role Responsibilities:
Market Adoption & Enablement
Drive adoption of Agentic Trust capabilities across regions through training and strategic engagement
Enable regional teams with tools and messaging to position solutions effectively
Client Engagement & Commercialization
Support priority client engagements and strategic deals
Partner with regional and sales teams to advance opportunities and deliver client value
Market Insights & Feedback Loop
Capture customer needs, market trends, and adoption barriers
Translate market insights into structured inputs for Product and strategy teams
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Align with global and regional stakeholders on priorities and execution
Support development of integrated solutions across SSO and partner teams
Regional Positioning & External Representation
Adapt global narratives into region-specific value propositions
Represent Agentic Trust in client and industry engagements
All About You:
Strong experience in client-facing enablement, commercialization, or regional roles within payments, security, data, or technology environments
Proven track record equipping regional or sales teams to drive adoption, including delivering training, developing client-ready narratives, and supporting go-to-market execution
Ability to translate complex product capabilities into clear, compelling client and sales messaging, tailored to different markets and use cases
Experience supporting product launches and market activation, including enablement materials, internal readiness, and early client engagements
Experience working across global and regional organizations, with the ability to operationalize global strategies into effective local execution
Strong stakeholder influence skills, able to align Product, Sales, and regional teams and drive adoption without direct authority
Experience capturing and structuring market feedback, translating client needs and adoption barriers into actionable input for Product and strategy teams
Excellent communication and narrative skills, with the ability to represent solutions in client discussions, workshops, and industry engagements
Familiarity with agentic commerce, digital transactions, or trust & safety in Technology domains
Ability to operate in fast-paced, evolving environments, with a strong focus on execution, adoption, and market impact
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
