Data Scientist III

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview:

Within Analytics, Insights and Artificial Intelligence (AI2), this role will help develop and deliver AI, machine learning, advanced analytics, and business intelligence capabilities that support North American Customer Operation (NACO) AI Strategy and Roadmap. The work spans foundational data and reporting, interaction analytics, agent assist, knowledge management, next best offer/action, workforce management, conversational IVR and routing, authentication, quality assurance, compliance, and emerging agentic AI use cases.

The NACO team is transforming how TD supports customers and colleagues across contact centres in 5 business pillars – CPB, US, Wealth, TDI, & Customer Assistance. NACO’s purpose is to bring TD to life through personalized, effortless experiences, while becoming a strategic distribution channel that enables simple and fast solutions and deepening customer relationships.

You’ll join a collaborative, multifaceted team of data scientists, machine learning model developers, data engineers, product owners, technology partners, and control functions working together to turn AI-enabled capabilities into impactful business outcomes. Together, we help NACO improve customer and colleague experiences, unlock operational efficiency, strengthen quality and compliance, and create value across TD.

Job Description/Role Overview:

As a Data Scientist III, you will be a technical delivery leader responsible for shaping, building, and sustaining analytics and AI capabilities. You will lead complex and innovative initiatives from opportunity identification and data discovery, through model development, validation, deployment support, performance monitoring, and ongoing sustainment including optimization.