We are seeking a highly motivated and compassionate Bilingual Vocational Rehabilitation Specialist to join our team. In this role, you will support our Plan Members in their return-to-work journey by designing and implementing individualized, outcome-focused rehabilitation strategies. Working collaboratively with clients, healthcare professionals, and external partners, you will play a critical role in helping individuals regain meaningful and sustainable employment.
This is a home-based position, with regional travel required to meet with clients and stakeholders.
Responsibilities:
Design, implement, and manage personalized vocational rehabilitation and return-to-work programs, ensuring alignment with best practices and client goals.
Develop innovative, goal-oriented strategies to support individuals receiving disability benefits in returning to meaningful employment.
Manage program budgets, including planning, monitoring, and ensuring cost-effective delivery of services.
Collaborate with a wide range of stakeholders—including clients, healthcare providers, employers, and vendors—to create effective and sustainable return-to-work solutions.
Facilitate the transition of ill and injured members of the Canadian Forces into post-release employment.
Conduct client assessments, coordinate services, and oversee vendor engagement to ensure seamless program delivery.
Communicate complex or sensitive information clearly and professionally to clients and stakeholders.
Prepare detailed, high-quality reports in accordance with departmental standards.
Required Qualifications:
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University degree in a relevant field; preference for Health Sciences, Psychology, Counselling or Career Development.
5+ years of vocational rehabilitation experience, or equivalent experience in active rehabilitation.
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Strong knowledge of rehabilitation industry standards, disability insurance, medical terminology, and case management best practices.
Demonstrated experience in budget management within a professional environment.
Excellent written and verbal communication skills, with the ability to convey complex information effectively.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
Exceptional interpersonal and conflict resolution skills, with a collaborative and solution-oriented mindset.
Proven ability to manage multiple priorities, work under tight deadlines, and adapt in a fast-paced environment.
Strong analytical, organizational, and decision-making capabilities.
Ability to work independently while maintaining high performance and accountability.
Valid driver’s license and access to a vehicle for regional travel.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
This posting supports an ongoing hiring initiative for existing and/or future vacancies.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
Remote
Salary & Benefits
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
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