TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The mandate of the Strategy, Enablement and Optimization team is to improve customer experience, colleague experience and optimize claims and shared services operations costs through providing deep analyses and understanding of the operations processes to stakeholders.
This team is a multidisciplinary team that collaborates with actuaries, claims adjusters, data experts and data scientists. This is a unique opportunity to join a team of experienced actuaries in order to apply and develop your analytical and business acumen skills by having a direct impact on the improvement of the claim processes at TD Insurance.
CUSTOMER
- Develop and support deep analytics on business results and performance to identify strategies to mitigate the impact of inflation and growth on our operations.
- Provide technical expertise across a broad range of data analysis functions including data modeling, visualization and data profiling.
- Present and share ideas and strategic recommendations to the SSO and SEO leadership team and other partners.
- Collaborate closely with business SMEs to capture the business challenges, translate into technical requirements, and facilitate adoption of analytics solutions.
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- Participate in initiatives that will improve customer and colleague experience by proposing solutions leveraging insights from data and analytics.
- Communicate and explain financial and analytical concepts to a non-technical and frontline audience.
SHAREHOLDER
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
- Identify, recommend and effectively execute standard practices applicable to the discipline
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Contribute to the rating team’s innovation culture that will allow the company to increase its competitiveness.
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of specialty
- Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
- Leads projects or workstreams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs
- Works within broad guidelines / policies and independently performs tasks from end to end
- Solves moderately complex problems by taking a new perspective on existing solutions
- Generally reports to a Manager / Senior Manager
EXPERIENCE & EDUCATION
- Minimum of 2 years of actuarial experience in Property & Casualty
- Bachelor's or master's degree in Actuarial Sciences or related field
- Minimum of 2 actuarial exams of the Casualty Actuarial Society
- Analytical mind and ability to make sound decisions
- Strong aptitude for team work
- Ability to complete tasks independently
- Good organization and time management skills
- Creative in finding solutions to complex problems
- Proficiency in Microsoft Office Suite
- Proficiency in programing or using analytical tools (R, Python, SQL, VBA, etc.)
Who We Are:
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we h
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