A. End-to-end travel management (Domestic & international): 1. Manage all aspects of domestic and international travel, including flight and hotel/guesthouse bookings, ensuring cost-effectiveness and adherence to company policies. 2. Compare options from multiple vendors to secure the most economical fares and accommodations. 3. Assist employees with travel-related enquiries and provide necessary support throughout their journey. 4. Arrange airport transfers and other ground transportation. 5. Ensure compliance with all relevant travel regulations and company guidelines. 6. Process travel expense reports and ensure accuracy. 7. Analyse travel data to identify trends, optimise spending, and improve travel policies. B. Visa processing: 1. Manage the end-to-end visa application process for international business travellers, including documentation gathering, application submission, and coordination with relevant authorities. 2. Stay updated on visa requirements and regulations for various countries. 3. Provide guidance and support to employees on visa-related matters. 4. Ensure timely processing of visa applications to avoid travel disruptions. 5. Track and analyse visa processing timelines and success rates. C. Hotel and guest house management: 1. Manage relationships with hotels and guest houses, negotiating rates and ensuring favourable terms. 2. Maintain a preferred vendor list and evaluate vendor performance. 3. Handle booking requests and ensure accuracy and employee satisfaction. 4. Analyse hotel booking data to identify cost-saving opportunities and preferred locations. D. Transport logistics: 1. Coordinate transportation logistics for employees, including airport transfers, local travel, and inter-city travel. 2. Manage relationships with transportation vendors, ensuring cost-effectiveness and reliability. 3. Analyse transportation costs and identify opportunities for optimisation. E. Data analysis and reporting: 1. Collect, analyse, and interpret data related to travel, visa processing, hotel bookings, and transportation logistics. 2. Develop and maintain dashboards and reports to track key metrics and trends. 3. Identify areas for process improvement and cost optimisation based on data analysis. 4. Present findings and recommendations to relevant stakeholders. 5. Ensure data accuracy and integrity. Vendor management: 1. Source quotes and pricing from multiple vendors for travel and event-related services. 2. Identify and recommend the most suitable (L1) vendor, obtaining necessary approvals for onboarding onto the company vendor list. 3. Act as a liaison between vendors and the procurement team during the onboarding process. 4. Maintain comprehensive agreements and service level agreements (SLAs) with vendors, ensuring adherence to agreed terms. 5. Process vendor invoices, submitting them to the finance team on the 5th of each month (following bi-monthly vendor submissions) for timely payment release. 6. Coordinate with vendors to implement necessary changes and updates to ticket booking tools based on company requirements.