Job Title: Pre-Sales Consultant / Solution Architect Department: Sales & Business Development Reports To: Chief of GrowthLocation: Remote Compensation : Up to ₹16 LPA (stretchable for the right candidate)How to ApplyTo apply, please email your résumé and a brief note on why you're the perfect fit to roehan@kambaa.in with the subject line "Pre-Sales Application – [Your Name]" so we can spot it quickly. Company overiew - Kambaa We are an AI-first company, a leading digital transformation company and a Freshworks Gold & Hubspot Platinum Partner. We also collaborate with other SaaS giants like Salesforce, Zoho, Make.com, Monday.com, Zendesk, Webengage, Razorpay, Ozonetel, Shopify, MyOperator, Amazon, Microsoft, etc. Our client list includes some of the largest organizations in India and abroad, such as India’s largest e-commerce platform India’s largest conglomerate. India’s #1 jobs and career opportunities platform. India’s largest intracity logistics provider. India’s largest D2C brands. One of India’s largest real estate companies. Government of Tamilnadu. At Kambaa, we help organizations unlock the full potential of their tech stack through seamless implementation and managed services. AI-First Culture At Kambaa, we’re fostering an AI-first culture. Every employee is encouraged to become an AI-first professional, gaining hands-on exposure to intelligent workflows, copilots, and data-driven decision-making. Within two months, our intern was able to train our client’s employees on AI.We believe AI is the catalyst for growth and innovation. We are looking for someone who: Has a solid understanding of AI or is eager to learn and grow in this domain. Wants to be part of a team that leverages AI to redefine industries and create next-gen solutions. Role SnapshotOwn the technical win. As Kambaa's Pre-Sales Consultant, you are the bridge between a prospect's business pain and the most powerful solution in the market — built live, with full access to our entire SaaS ecosystem and development team. You run discovery, architect solutions, deliver world-class demos, author bespoke proposals, and remain a trusted advisor through delivery and beyond. The Kambaa Pre-Sales DifferenceAt most SaaS companies or OEM-aligned shops, a pre-sales person is handcuffed — you can only demo what's in that vendor's catalogue. At Kambaa, you have full freedom to design the best solution for the customer's problem within their budget, regardless of which platform it involves. Freshworks, HubSpot, Zendesk, Make.com, Zoho — if it solves the problem, you can use it.On top of that, you have direct access to our in-house development team to build custom apps, custom integrations, and bespoke extensions — so you can walk into any demo with a level of polish and personalisation that no in-house sales engineer at an OEM can match. The goal is simple: deliver a technical win that the client cannot say no to. Key Responsibilities1. Discovery & Requirements EngineeringConduct in-depth discovery calls to capture business workflows, pain points, and technical constraintsConvert discovery findings into clear functional and technical requirements for solution designCollaborate closely with the Sales team on qualification to ensure the right context is captured before scoping begins2. Demo Environment Build & DeliveryCollaborate with the Implementation and Technical teams to configure a tailored demo environment across Freshworks, HubSpot, and any other platform best suited to the client's needsLeverage Kambaa's full SaaS partner ecosystem — you are not limited to a single vendor's products; choose what solves the problem best within the client's budgetWork with the development team to incorporate custom apps, custom integrations, or bespoke extensions into the demo when native features alone aren't enoughValidate demo quality end-to-end: ensure scenario coverage, realistic data, and accurate representation of the client's workflowsCoordinate with Sales to schedule and run the client demo; field all solution-fit and technical questions on the call3. Bespoke Proposal AuthoringAuthor highly customized proposals for deals involving integrations, non-standard scope, or multi-platform architecturesEnsure proposals adhere to Kambaa's process standards.Hand off finalized proposal documentation to the Sales team for commercial review and dispatch4. Delivery-Phase Escalation SupportStep in during project escalations to provide business and technical best-practice guidance to the Delivery team and clientHelp justify effort estimates and change-request hour counts to the client when requiredParticipate in post-signature kickoffs alongside Implementation and Technical leads to ensure continuity from demo to delivery Perks & Growth Opportunities at KambaaUnconstrained Solution DesignUnlike pre-sales roles at single-vendor OEMs, you have the freedom to design and demo solutions using any product in the market — as long as it solves the customer's problem within budget. Your creativity is the only limit.Development Team at Your FingertipsGet direct access to Kambaa's technical team to build custom apps, integrations, and extensions that make every demo a showstopper. You don't just demo off-the-shelf software — you demonstrate exactly what the client will get, built for them.Always-Evolving Tool StackGet hands-on with the market's best SaaS and AI platforms — Freshworks, HubSpot, Zendesk, Make.com, Kroolo, Merlin AI, ChatGPT, and more — to supercharge your demos and your personal productivity. "If a new tool helps you win a deal faster or makes a demo sharper, we'll spin it up — no red tape."Multi-Platform ExpertiseWork across Freshdesk, Freshservice, Freshsales, HubSpot CRM, HubSpot Sales Hub, HubSpot Service Hub, and the broader SaaS ecosystem. Within two years, you'll have the depth to architect solutions that no single-vendor SA can touch.AI-First CultureJoin an organization that embeds AI in every workflow — from AI-assisted discovery documentation to intelligent demo environments — transforming you into a future-proof SaaS solutions expert.High-Impact VisibilityAs the person who drives the technical win, you're in the room with decision-makers at India's largest organizations. Every deal you close is a case study for your career. Career Growth Path at KambaaYear 0 – 1: Pre-Sales Consultant / Solution ArchitectMaster multi-product solution design, build and deliver demos across Freshworks and HubSpot, and establish yourself as the go-to technical advisor for the sales team.Year 1+: Senior Solution Architect (High Performers)Lead complex enterprise deals, mentor junior pre-sales hires, and own the demo strategy for Kambaa's largest accounts.Year 2 – 3: Two Accelerated Tracks for Exceptional TalentPre-Sales Practice Lead — Build and manage a pre-sales team, define demo standards, and collaborate with vendor partners on co-sell strategies.Technical Consultant / Solutions Principal — Transition deeper into delivery and advisory, owning end-to-end solution architecture for marquee enterprise clients.Beyond Year 3Continued advancement into Senior Management or Practice Lead roles, shaping go-to-market strategy across Kambaa's expanding SaaS and AI portfolio. RequirementsCommunication SkillsExceptional spoken and written English is mandatoryAbility to explain complex technical solutions clearly to both technical and non-technical stakeholdersWorking knowledge of Hindi is a strong plusExperienceMinimum 2 years of total professional experience in pre-sales, solution consulting, or SaaS implementationDemonstrated experience running demos or POCs for Freshworks (Freshdesk / Freshservice / Freshsales) and/or HubSpot strongly preferredPrior experience in a B2B IT services or SaaS partner environment is a significant advantageTechnical & Product AptitudeHands-on knowledge of configuring or demonstrating CRM, ITSM, or customer service platformsComfortable working with marketplace apps, native integrations, and communicating requirements to a development team for custom buildsAbility to translate a client's business workflow into a live, working demo environmentSales CollaborationExperience working alongside an account executive or sales team through the full deal cycle — from discovery to proposal to closeAbility to author bespoke proposals and handle technical objection-handling during live demosTechnical & Learning AgilityQuick to learn new SaaS platforms and map them to client business problemsEnthusiasm for AI-driven workflows, intelligent automation, and cutting-edge toolingComfortable operating in a fast-paced, multi-product environmentLocation & Work SetupFully remote role, open to candidates across IndiaOccasional travel to client sites or Kambaa offices (Coimbatore / Kodaikanal) may be required for key deals or QBRs CompensationUp to ₹16 LPA (fixed)Evaluation ProcessWe keep our hiring process focused and respect your time. Here's what to expect: Round 1 — Intro Call with the CGO (30 minutes)A conversational half-hour with our Chief of Growth. We want to understand your background, how you think about pre-sales, and whether Kambaa is the right fit for you — and vice versa. Round 2 — Case Study DemoWe'll hand you a real-world business scenario. You'll have time to analyse it, pick whichever tool or platform you believe is the best fit, configure a working solution, and present a live demo to our team. This is your stage — impress us with your solution thinking, your demo craft, and your ability to tell a compelling story around it Round 3 — Final Round with the CEO