1. Monitor and streamline the lead allocation process by ensuring that leads received from campaigns, walk-ins, and multiple sources are assigned to the appropriate sales and pre-sales teams for timely follow-up. 2. Handle the entire lead management cycle within MIS systems, including lead registration, coordination of site visits, follow-ups, and final conversions, while ensuring data accuracy and minimizing lead loss. 3. Assist in performance monitoring through MIS analysis by identifying concerns such as pending follow-ups, delayed responses, and process gaps, while recommending improvements based on analytical findings. 4. Maintain a structured and updated lead database and prepare regular MIS reports and dashboards to support better conversion tracking and effective sales pipeline management. 5. Coordinate with marketing, sales, pre-sales, and operations teams to ensure effective communication, smooth workflow management, and consistency in reporting and data maintenance. 6. Monitor live lead activities through MIS dashboards and implement corrective measures to resolve issues such as missed walk-ins, slow responses, and process delays, helping improve operational performance and customer experience.