1. Manage and respond to leads received through Instagram, Facebook Ads, and website inquiries. 2. Connect with customers seeking PG accommodation and understand their requirements effectively. 3. Share PG details, pricing, location information, and availability through calls and WhatsApp. 4. Follow up regularly with customers to maintain engagement and ensure timely responses. 5. Coordinate with customers and assist them throughout the booking and onboarding process. 6. Ensure a smooth and hassle-free onboarding experience for customers without confusion or delays. 7. Maintain accurate updates on lead status, follow-ups, and customer interactions. 8. Support customers with basic queries and guide them until move-in confirmation.